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3 outdated myths about calling customer service

Written by Liam Grant. Posted in Apps

  You’ve been having problems with your TV signal for some time now, yet you haven’t got the courage to tell Sky about it. That’s too bad because they could have helped you with your problem. Don’t wait until the screen gets blue and you see the “No Signal” message. Call helpline and get someone to come fix your TV. The thought of calling call centre may not seem tempting, but it’s the only way to solve your signal strength. Are you still on the fence about calling Sky call centre? If the answer is yes, then you probably believe the misconceptions that the public has developed. What you need to do is stop believing call centre myths. In what follows, we’ll shed some light on the most outdated fictitious stories. [Not a valid template]

Customer service is too expensive

It is commonly believed that calling helpline is expensive. Needless to say that this isn’t true. There is nothing more affordable than talking on the phone with a comp any representative. Calls to call centre services don’t cost thousands of pounds. Using helpline services is considerably less expensive than taking a trip to the company. Just think about all the money you spend on public transportation or gas, if you’re driving there. Phone support doesn’t take a toll on the customer. Contacting Sky, for instance, is completely free. All the calls to Skye helpline centres are free, no matter if you’re using a landline or mobile phone.

Customer service lines are démodé

Another common misconception is that helpline services are old-fashioned. People prefer means of communication like live chats, mobile, and email. However, call centre lines aren’t outdated. Modern technologies are used for helplines, so there are no more boring infrastructures, but multi-media contact centres that enhance customer experience. While helplines aren’t a popular choice, they should be. Don’t hesitate anymore and pick up the phone. The telephone is the best option, especially if you’re dealing with complex problems.

Yelling will help you

Sur, you may be upset about your TV signal, but doesn’t give you the right to be rude. Yelling or screaming at the company representative won’t do you any good. Not only will you upset the helpline agent, but you will also make a fool out of yourself. The best cure of action is to be patient. Approach the problem with patience, if you want a resolution, that is. Demand help in a civilised manner. Keep in mind that persons working at helpline centres spend more than 8 hours a day catering to the needs of customers. The vast majority of them leave the office really late, so you should not give them a hard time. What you have to keep in mind is that the abovementioned things are only myths. Don’t believe them, no matter how tempting they are. If you’re really having TV reception trouble, get in touch with Sky. They are the only ones who can help you fix your problems. smart customers contact call centre. They don’t chat or send endless emails.

Common FitBit problems and related solutions

Written by Liam Grant. Posted in Gadgets

  More and more people purchased fitness trackers in the past years, as these gadgets proved to be extremely useful. They are able to track the number of steps taken by a person, as well as quality of sleep, heart rate or number of calories burned. However, these gadgets do wear out over time and this results into various malfunctioning issues. You may have to replace the FitBit charger cable, to resent the device or to buy a new one, depending on the situation. Here are some of the most common problems encountered by FitBit users and the related solutions to those issues. [Not a valid template]

There are syncing issues

Those who already own a FitBit know that they can connect the device to third party gadgets such as a computer or a smartphone and this can be easily done via Bluetooth connection. It may happen sometimes though that technology is unreliable and that syncing is not performed properly. In such cases, the first thing to check is whether or not the FitBit app is installed correctly on the third party device and if Bluetooth and Auto-Sync settings are turned on both on the FitBit and on the smartphone or computer. In case none of these work, try restarting the bracelet and the third party device and then uninstall and reinstall the FitBit app.

No notifications received from smartphone

This is another common problem that FitBit users encountered – the device is unable to receive notifications from smartphone. When this happens, it is essential to check first the distance between the bracelet and the mobile device, which should not exceed 20 feet. Bluetooth connection may be interrupted if the distance between the two devices is too big and this results into delayed notifications. You should also check the settings on your FitBit and ensure the Notifications feature is set to on.

Charging issues

Waking up in the morning and noticing your FitBit is dead is probably one of the most frustrating things that could happen. If the fitness tracker isn’t charging properly, it is recommended you consider replacing the charging cable and clean the device. It may happen for dust and debris to accumulate over time and according to experts, this is the most common cause of devices with charging issues. If plugging the FitBit charger into another USB port or cleaning the charger doesn’t solve the problem, consider buying a new charging cable.

The band breaks

Even though FitBit devices are made out of top quality materials, they are not invincible. If you notice that your tracker’s band is starting to break, wait no longer and take advantage of the warranty policy the seller you bought the product from provided you with. If the warranty certificate has recently expired, there is no need to panic, as there are many sellers on the market that can supply you with a brand new FitBit band. All you have to do is some online research to pick the best seller and choose the band that best suits your needs.

Luxury and technology, mixed in the making of Lexus NX-200t

Written by Liam Grant. Posted in Apps

Nowadays, the world is used to technology. After all, you have access to it all the time through all the amazing gadgets you are using. However, technology goes even deeper than that. Technology can enter our homes and most importantly our cars. It is a great thing that it does, because thanks to it, you can now enjoy super secure cars that are going to last a lifetime. Taking a closer look at how technology can help in the art of making cars may be of help. So, why not have a look at the 2017 Lexus NX-200t? This car is a statement of technology, perfectly combined with elegance and most importantly luxury. Technology does the job perfectly, but when you add, luxury and good taste, things can only get better. [Not a valid template]

Technology speaks best in safety

  It seems that the goal of all SUVs is to keep the passengers safe and secure. Of course this means using the most of technology, which is not that complicated, given its complexity. Lexus is known for offering passenger incredible features that keep them safe at all times. Here are a few of them you might find interesting. When investing in this kind of car, you get brake assistance, vehicle proximity notification, complete airbag system, which includes the knees, hill-start assist control, ABS, rear-view camera with guidelines and many more. With so many features, nothing can go wrong when you traveling in this amazing SUV.  

The spectacular interior

  Lexus really knows how to make you feel special, incredibly special. Everything about this car is incredible, from the materials used in the making of the interior to the details. Imagine that you have a heated steering wheel. In fact, drivers will notice that the shift knob is heated as well. The intuitive technology you can use to surf through multimedia files, make a few climate changes and so on, really turns the Lexus into an incredible choice.  

Engine performance

  The great thing about this car is that you can use it, without encountering any issues all year round. May it rain or snow, the Lexus is on the road doing what it knows best, running the streets. It has strong sport suspensions, perfectly adapted for a sporty driving style.   The Lexus does not stop when it comes to surprising and impressing clients and it is a good thing too. This way, passionate drivers can really enjoy specular cars such as this one.  

Ethernet basics – most frequently asked questions

Written by Liam Grant. Posted in Gadgets

When it comes to computers, many people know what a monitor, a mouse or a central unit actually is, yet when it comes to other PC components or even to parts essential to a network, things tend to get quite complicated and complex. You have definitely heard of the term “Internet” and you know what it can be used for, but do you know what “Ethernet” means and in what way Juniper SSG Series Ethernet modules are useful? Here are the most frequently asked questions you were looking for some answers as well. [Not a valid template]

What exactly is Ethernet?

To those who are not familiar with the term, Ethernet is a type of network that can be used in order to transmit high amounts of data. It is considered a very efficient method because it is an “open” network. This means that multiple devices of different types have the ability to communicate over Ethernet on the condition that those devices adhere first to an OSI model, which has the purpose of defining the way Ethernet operates.

What kinds of devices can be utilized in Ethernet networks?

It is important to mention that nearly any type of device can be connected and used in an Ethernet network. From hubs to switches, media converters, routers and various other user devices, everything can be connected to Ethernet. Each type of device comes with its own advantages and disadvantages, which is why experts recommend users to do detailed online research before they resort to a specific type of device.

Can both managed and unmanaged switches be used on the same network?

Know that switches are designed to manage traffic efficiently and there are two types of them – managed and unmanaged versions. Experts say that it is possible to use both managed and unmanaged switches on the same network, although there are certain situations that require solely the use of managed switches, and one very good example is I/O over Ethernet. Also in case of large networks that have more than ten devices connected, it is recommended that only managed switches to be used for better network functioning.

How important is SNMP?

According to specialists, extremely! SNMP (Simple Network Management Protocol) is a tool used in defining a structure and specific set of rules that has the purpose of managing various network devices. The user has the possibility to “see” the network, to analyze the amount of traffic coming in and out and to perform diagnostics only when SNMP software and managed switches are in use. Compared to managed switches, unmanaged ones are “blind” on the network, which means that they simply cannot be accessed by the user and neither traffic, nor any other network problems can be diagnosed.

What is the purpose of VLAN?

VLAN is a useful technique, which provides switches access to create one collision domain in a logical manner, although the nodes are located on separate network segments. The advantage that comes with this technique is that VLANs install hardware to segment a network logically, and not physically, which results in faster response over certain network segments.

Features the best betting apps have in common

Written by Liam Grant. Posted in Apps

  The gambling industry was at a turning point when mobile betting apps emerged on the market. Media stores were flooded by such products, but only the best ones survived in this highly competitive environment. And selecting the right one (spoiler, the one you find at http://www.androidbettingappguide.co.uk/william-hill-android-app/ is part of that category) determines you rates of success at online betting. However, let’s see what are the features all mobile betting apps have in common.  [Not a valid template]

Secure deposits and withdraws

Although in this era security seems to be granted for all app users, the reality is far from this. Not all apps assure their users founds’ security and this is concerning. Also, back in the days, you weren’t able to manage your bank account via your mobile betting app, making the entire process of betting slightly complicated. But in present times, these features are assured for all users, which is a great improvement for the overall experience. You can check your account’s balance, withdraw your winnings and manage them between your accounts.

Multiple betting styles

A reputable betting mobile app will allow you to bet depending on your personal taste and style. Of course, betters want to try their odds with less efforts and preferably no hassle. Search for an app that allows you to manage your experience at your desire and you will be happier for sure.

Live betting is the best alternative out there

If you are at a pub with your friends and start noticing that the odds are not working in your favour, with live betting apps you can adapt to your game’s evolution and increase your chances of winning. Not all betting apps allow you to bet while the game takes place, not to mention money withdraws at your preference. Thus, if you succeed to find an app with such features, you shouldn’t think twice before making an account, because this is what differentiates winners from losers.

Cash out options

A novelty in the mobile betting apps industry, the cash out option seems to be one of the main features the most reliable betting apps share. Popular especially amongst football fans, this feature allows you to fully control your bet. This way, you can make a bigger profit or get rid of the prospect of losing all your money, while the match still takes place. A handy feature for sure, we strongly advise you to search for it in your mobile betting apps.

Special bonuses and prizes

The betting industry is a fierce one. And the competition is strong. For this reason all bookmakers invest plenty in neutralizing it. And for the customer this usually means great bonuses, prizes and other financial advantages. Make sure you search for the bookmaker with the highest bonuses, for more financial benefits. These are some of the main features that all great mobile betting apps share. Search for those before making an account and your experience will surely be an amazing one.

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