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Common FitBit problems and related solutions

Written by Liam Grant. Posted in Gadgets

  More and more people purchased fitness trackers in the past years, as these gadgets proved to be extremely useful. They are able to track the number of steps taken by a person, as well as quality of sleep, heart rate or number of calories burned. However, these gadgets do wear out over time and this results into various malfunctioning issues. You may have to replace the FitBit charger cable, to resent the device or to buy a new one, depending on the situation. Here are some of the most common problems encountered by FitBit users and the related solutions to those issues. [Not a valid template]

There are syncing issues

Those who already own a FitBit know that they can connect the device to third party gadgets such as a computer or a smartphone and this can be easily done via Bluetooth connection. It may happen sometimes though that technology is unreliable and that syncing is not performed properly. In such cases, the first thing to check is whether or not the FitBit app is installed correctly on the third party device and if Bluetooth and Auto-Sync settings are turned on both on the FitBit and on the smartphone or computer. In case none of these work, try restarting the bracelet and the third party device and then uninstall and reinstall the FitBit app.

No notifications received from smartphone

This is another common problem that FitBit users encountered – the device is unable to receive notifications from smartphone. When this happens, it is essential to check first the distance between the bracelet and the mobile device, which should not exceed 20 feet. Bluetooth connection may be interrupted if the distance between the two devices is too big and this results into delayed notifications. You should also check the settings on your FitBit and ensure the Notifications feature is set to on.

Charging issues

Waking up in the morning and noticing your FitBit is dead is probably one of the most frustrating things that could happen. If the fitness tracker isn’t charging properly, it is recommended you consider replacing the charging cable and clean the device. It may happen for dust and debris to accumulate over time and according to experts, this is the most common cause of devices with charging issues. If plugging the FitBit charger into another USB port or cleaning the charger doesn’t solve the problem, consider buying a new charging cable.

The band breaks

Even though FitBit devices are made out of top quality materials, they are not invincible. If you notice that your tracker’s band is starting to break, wait no longer and take advantage of the warranty policy the seller you bought the product from provided you with. If the warranty certificate has recently expired, there is no need to panic, as there are many sellers on the market that can supply you with a brand new FitBit band. All you have to do is some online research to pick the best seller and choose the band that best suits your needs.
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